Who we are
Suggested text: Our website address is: https://sharkeypac.com.
By using this website, you acknowledge and consent to our use of tracking technologies, such as cookies and other similar methods. These technologies are employed to improve website performance, enhance user experience, and tailor content and advertisements to your interests. Information collected through these means may include, but is not limited to, your IP address, browser type, pages visited, and time spent on our site.
The Website allows our members and other users to view health-related information, communicate with our practitioners and staff, arrange for clinical and health plan services, and access additional services.
This Privacy Statement applies to the Website which is owned and operated by Sharkey PA (“Sharkey PA”). This Privacy Statement describes how Sharkey PA collects and uses the personal information you provide on, and other information that is collected from your use of the Website. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.
All of your protected health information maintained by Sharkey PA, including information you provide on the Website, is also subject to the Notices of Privacy Practices issued by Sharkey PA under the Health Insurance Portability and Accountability Act (“HIPAA”). The Notices of Privacy Practices may contain additional provisions relating to the use and disclosure of your information that go beyond the terms of this Privacy Statement.
Sharkey PA is committed to protecting the privacy of the users of the Website. We will use and disclose your personal information as stated in this Privacy Statement.
Use and Disclosure of Health Information
Use and disclosure of health information includes using the information to provide treatment to the individual, to make payments for such treatment, and to conduct ongoing quality improvement activities. Our use and disclosure of an individual’s personal information (including health information) is limited as required by state and federal law. We will not give, sell, rent, share, or trade any of your personal information with any third party except as outlined in this Policy or with your consent.
Security
The Website has security measures in place that are intended to help protect against the loss, misuse, unauthorized access or alteration of information under our control. These measures include encrypted connection, HIPAA compliance, and SSL (Secure Sockets Layer). Despite these measures, the confidentiality of any communication or material transmitted to or from us via the Website by internet, text message or email cannot be guaranteed. At your discretion, you may contact us at the mailing address or telephone number listed in the “Questions, Complaints, and Contacts” section at the end of this Privacy Statement.
Revisions to the Privacy Statement
We may revise this Privacy Statement from time to time as we add new features or modify the way in which we manage information, or as laws change that may affect our services. If we make material changes to our Privacy Statement, we will post notice of this on our Website prior to the changes becoming effective. Any revised Privacy Statement will apply both to information we already have about you at the time of the change, and any personal information created or received after the change takes effect. We include a version number on this Privacy Statement consisting of the date (year, month, and day) it was last revised. We encourage you to periodically reread this Privacy Statement to see if there have been any changes to our policies that may affect you.
Collecting, Using, and Disclosing Personal Information
Except as disclosed in this Privacy Statement and the Terms of Use, we do not collect any personally identifiable information about visitors to the Website. The policies, sources, uses, and disclosures of information are outlined in Sections 1 through 14 that follow:
1. Information Collection
(a) We may collect the following personal information from you:
- Contact information such as name, email address, mailing address, and phone number
- Age or date of birth
- Unique identifiers such as user name, account number, and password
- Preferences information such as preferred first name and the types of emails you’d like to receive from us
- Health or medical information
- Credit card information
- Medical record number or health record number
(b) Information We Collect Automatically When You Use the Services. When you access or use the Services, we automatically collect information about you, including:
- Log Information: We log information about your use of the Services, including but not limited to the type of browser you use, access times, pages viewed, your IP address, and the page you visited before navigating to our Services.
- Device Information: We collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, unique device identifiers and mobile network information.
- Information Collected by Cookies and Other Tracking Technologies: We use various technologies to collect information, and this may include sending cookies to your computer or mobile device. Cookies are small data files stored on your hard drive or in device memory that help us to improve our Services and your experience, see which areas and features of our Services are popular and count visits. We may also collect information using web beacons (also known as “tracking pixels”). Web beacons are electronic images that may be used in our Services or emails and help deliver cookies, count visits, understand usage and campaign effectiveness and determine whether an email has been opened and acted upon. For more information about cookies, and how to disable them, please see “Preferences” below.
(c) Information We Collect From Other Sources. We may also obtain information from other sources and combine that with information we collect through our Services. For example, we may collect information about you from third parties, including but not limited to identity verification services, credit bureaus, mailing list providers and publicly available sources, and if you Client or log into your account through a social media site, we will have access to certain information from that site, such as your name, account information and friends lists, in accordance with the authorization procedures determined by such social media site.
2. Use of Information.
We may use information about you for various purposes, including to:
- Schedule appointments with our providers
- Send you requested product or service information
- Respond to customer service requests
- Administer your account
- Send you newsletters, text messages, or email communications
- Respond to your questions and concerns
- Improve our website and marketing efforts
- Conduct internal quality improvement or business analysis
- Carry out any other purpose for which the information was collected
3. Disclosures
We may disclose personal information to any person performing audit, legal, operational, or other services for us. We will use information which does not identify the individual for these activities whenever reasonably possible.
We may also disclose your personal information:
- As required by law, such as to comply with a subpoena, or similar legal process
- As described in our Notices of Privacy Practices for protected health information
- When we believe in good faith that disclosure is necessary to protect our rights, protect you or others from threats of imminent harm, investigate fraud or other activity in violation of the law, or respond to a government request
- To protect the security and reliability of the Website
- If Sharkey PA is involved in a merger, acquisition, or sale of all or a portion of its assets.
- To any other third party with your prior consent to do so
- With your consent or at your direction, including if we notify you through our Services that the information you provide will be shared in a particular manner and you provide such information.
We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.
4. Re-targeting
We may partner with a third-party ad network to manage our advertising on other sites. Our ad network partner uses cookies and Web beacons to collect non-personally identifiable information about your activities on the Websites and then provide you with Sharkey PA advertising on other websites. We may also place a persistent third-party cookie (provided by Google) on your hard drive if you sign on to the Website. If you wish to not have this information used for the purpose of serving you targeted ads, you may opt out by [insert opt-out method, e.g., emailing a specific address]. Sharkey PA is not responsible for the content or policies of external Internet sites or mobile apps. Please note this does not opt you out of being served advertising. You may continue to receive generic non-targeted ads.
NOTE: [Sharkey PA to confirm retargeting usage and update this section accordingly]
5. Emails and SMS Text Messaging
In addition to communicating directly with you, we may use a third-party vendor to help us manage some of our electronic communications with you, including email and text messages. While we do supply these vendors with email addresses or mobile telephone numbers of those we wish them to contact, your email address or mobile telephone number is never used for any purpose other than to communicate with you on our behalf. When you click on a link in an email, you may temporarily be redirected through one of the vendor’s servers (although this process will be invisible to you) which will register that you’ve clicked on that link, and have visited our Website. We will never share any information, other than your email address or telephone number, with our third-party vendors, which may only share this information with its authorized subcontractors.
Even if you have given us permission to send emails or text messages to you, you may revoke that permission at any time by following the “unsubscribe” information at the bottom of the email or by replying “Stop” to any text message you receive from us.
[Update the following section with Sharkey PA’s SMS details if applicable, or remove it:]
Text JOIN to 72638 to join Sharkey PA’s SMS alert program. 4msgs/mo. Reply HELP for help, STOP to cancel. Msg&Data Rates May apply.
Compatible carriers include: AT&T, T-Mobile®, Verizon Wireless, Sprint, Boost, U.S. Cellular, Cellular One, MetroPCS, ACS/Alaska, Bluegrass Cellular, Cellular One of East Central Illinois, Centennial Wireless, Cox Communications, EKN/Appalachian Wireless, GCI, Illinois Valley Cellular, Immix/Keystone Wireless, Inland Cellular, Nex-Tech Wireless, Rural Cellular Corporation, Thumb Cellular, United Wireless, West Central (WCC), Cellcom, Cellsouth, Cricket, Cincinnati Bell and Virgin Mobile.
T-Mobile® is not liable for delayed or undelivered messages.
To discontinue receiving SMS messages, text STOP to 72638.
For additional help, text HELP to 72638, contact info@westderm.com or call (877) 794-5209.
Sharkey PA respects your right to privacy. You can view our privacy policy here.
6. Evaluation and Quality Improvement
We may periodically ask users to complete surveys asking about their experiences with features of the Website. Our surveys may ask visitors for demographic information such as age, gender, and education, but will not request that users provide specific information about any medical condition. We use survey information for evaluation and quality improvement purposes, including helping Sharkey PA to improve information and services offered through the Websites. In addition, users giving feedback may be individually contacted for follow-up due to concerns raised during the course of such evaluation. Demographic information and Web log data may be stored for future evaluation and quality improvement activities.
7. Messages and Transactions
Comments or questions sent to us may be shared with Sharkey PA staff and health care professionals who are most able to address your concerns. We will archive your messages once we have made our best effort to provide you with a complete and satisfactory response.
Some of our services, such as our automated appointment selection, may interact directly with our other data systems. Data about your transaction may be stored in these systems and available to people who test and support these systems.
8. Credit Card Transaction
If you provide us with your credit card information for payments, we will treat your credit card number in a secure manner.
9. Data Integrity
If your personal information changes, or to update or request deletion of information collected via our Website, please use the contact information in the “Questions, Complaints, and Contacts” section below. We will respond to all access requests within 30 days.
10. Children
We do not knowingly collect personally identifiable information from children under the age of 13. If we are made aware of the collection of information from a child under 13, we will delete this information.
11. Opt Out
If a user makes a request to receive information in an ongoing manner through the Website by providing an email address or mobile phone number, the user may request to discontinue future mailings or messages. Similarly, if you receive information about a Sharkey PA service through email or text message, you may make a request to discontinue receiving similar messages in the future. All such materials sent to you by email or text message will contain information about how to opt out.
12. Other Requests to Limit Use and Disclosure of your Personal Information
State and federal laws may allow you to request that we limit our uses and disclosures of your personal information for treatment, payment, and health care operations purposes. We will consider all requests and, if we deny your request, we will notify you in writing. Federal law requires us to agree to your request to restrict disclosures to a health plan or insurer relating to specific health care services if you have paid for those services in full.
13. Data Retention
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
14. Links to Third Party Websites
Our Website may include links to other websites whose privacy practices may differ from those of Sharkey PA. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any website you visit.
Questions, Complaints, and Contacts
If you have any questions about this Privacy Statement, our policies and practices concerning the Website, your rights under this statement, and your dealings with the Website, you can contact Sharkey PA at:
[Insert Sharkey PA contact information, including phone number, email address, and mailing address]
Comments
Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Suggested text: If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Suggested text: Visitor comments may be checked through an automated spam detection service.
